PRIVACY POLICY

Effective Date: September 15, 2026

Business: BeEnterprises DBA LockedNLuv
Website: LockedNLuv.com
Email: info@lockednluv.com

1. Introduction

LockedNLuv (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing our products, booking services, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and when it may be shared with third-party service providers.

By using our website or purchasing our products and services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with LockedNLuv, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping information
  • Appointment or event information
  • Order and purchase information
  • Payment-related information
  • Communications you send to us
  • Information voluntarily provided through forms, bookings, or customer service
  • Photos or videos when you voluntarily provide permission for us to use them for marketing
  • Website usage information, such as IP address, browser type, device information, and pages visited

We do not intentionally collect more personal information than reasonably necessary to provide our products and services.

3. Payments and Clover POS

LockedNLuv uses Clover POS and related payment-processing services to process certain customer purchases and payments.

When you make a payment through Clover, payment information may be collected and processed by Clover and its applicable payment-processing partners. LockedNLuv generally does not have access to your complete credit or debit card number.

Clover may collect, use, store, and process information according to its own privacy practices and policies.

For more information about Clover’s privacy practices, customers should review Clover’s current privacy policy and terms directly.

4. How We Use Your Information

We may use information we collect to:

  • Process and fulfill orders
  • Process payments
  • Schedule and manage appointments
  • Provide permanent jewelry services
  • Communicate about orders, appointments, and services
  • Respond to questions and customer-service requests
  • Send promotional communications when permitted
  • Improve our website, products, and services
  • Maintain business and transaction records
  • Prevent fraud or unauthorized transactions
  • Comply with applicable legal obligations

We will not sell your personal information simply because you provide it to us.

5. Online Orders

When you place an order through our website, we may collect information necessary to process and fulfill your purchase, including your name, contact information, billing information, shipping address, and order details.

Payment information may be processed through third-party payment providers.

6. Cookies and Website Technologies

Our website and third-party services we use may utilize cookies, pixels, analytics tools, or similar technologies.

These technologies may help us:

  • Understand how visitors use our website
  • Remember certain preferences
  • Improve website functionality
  • Measure marketing effectiveness
  • Provide relevant website features

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Marketing Communications

If you voluntarily provide your email address or phone number, we may use it to communicate with you about your orders, appointments, promotions, events, or LockedNLuv updates, where permitted by law.

You may unsubscribe from promotional emails by following the unsubscribe instructions included in the message.

For text messages, you may opt out by following the instructions provided in the message, such as replying STOP when applicable.

Opting out of promotional communications does not prevent us from sending necessary transactional communications related to an order, appointment, or service.

8. Photos and Social Media

LockedNLuv may photograph or record customers at events, appointments, or promotional activities.

We will seek appropriate permission before using identifiable customer photos or videos for marketing purposes when required.

Customers may contact us if they have questions or concerns about the use of their image.

9. Sharing Information With Third Parties

We may share information with trusted third-party service providers when reasonably necessary to operate our business, including providers involved in:

  • Payment processing
  • Website hosting
  • Online ordering
  • Shipping and delivery
  • Appointment scheduling
  • Email and text communications
  • Website analytics
  • Business administration

These providers may only receive information reasonably necessary to perform the services they provide.

We may also disclose information when required by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, business, or property.

10. Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

If we learn that we have unintentionally collected personal information from a child under 13, we will take reasonable steps to delete the information.

Parents or guardians who believe their child has provided information to us may contact us at info@lockednluv.com.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide services
  • Complete transactions
  • Maintain business and financial records
  • Resolve disputes
  • Comply with legal and tax obligations
  • Enforce agreements
  • Protect our business and customers

When information is no longer reasonably necessary, we may securely delete or dispose of it.

13. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request information about the personal data we maintain about you or request correction or deletion of certain information.

To make a privacy-related request, contact:

Email: info@lockednluv.com

We may need to verify your identity before completing certain requests.

14. Third-Party Websites

Our website or communications may contain links to third-party websites, social-media platforms, payment services, or other websites.

LockedNLuv is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable laws.

When changes are made, the updated policy will be posted on this page with a revised effective date.

16. Contact Us

If you have questions about this Privacy Policy or how LockedNLuv handles personal information, please contact us:

BeEnterprises DBA LockedNLuv
Website: LockedNLuv.com
Email: info@lockednluv.com
Phone: 630-962-4128